Privacy Policy

This Privacy Policy describes how TRUPAY LLC ("TrustPay", "we", "us", or "our") collects, uses, stores, discloses, and protects personal information obtained through TrustPay Wallet at treasury.trustpay.money and related pages (collectively, the "Service").

We are committed to safeguarding the privacy of our users, partners, and visitors, and to complying with applicable data protection and privacy laws. This policy applies to information collected when you access the Service, connect a wallet, browse public pages, or interact with third-party services linked from the product.

TrustPay Wallet is operated by TRUPAY LLC, a limited liability company registered in the State of Delaware, United States.

TrustPay Wallet is a non-custodial digital asset wallet and portfolio management platform operated by TRUPAY LLC.

The Service enables users to connect supported blockchain wallets, view wallet balances, monitor portfolio performance, review transaction history, and access digital asset related services available through the platform.

TrustPay Wallet does not hold customer funds, maintain custody of digital assets, or control users' private keys.

As part of the broader TrustPay ecosystem, the Service focuses on enabling secure, efficient, and compliant digital financial experiences.

We may collect the following types of information when you use the Service:

• Personal identification information you voluntarily provide (such as name, email address, phone number, company name, and contact details) when reaching out for support, compliance, or business inquiries.
• Information voluntarily provided by users when contacting us for support, compliance, product inquiries, or account-related assistance.
• Technical information such as IP address, browser type, device information, operating system, usage logs, session identifiers, and approximate geolocation inferred from network traffic.
• Wallet-related information made available through supported wallet connectors, including public wallet addresses and portfolio data requested to render the dashboard. We do not collect or store private keys.
• Transaction and interaction metadata needed to display balances, transfers, asset pricing, transaction history, or service diagnostics.
• Transaction-related and risk-related information where permitted by law and necessary for compliance, fraud prevention, or service integrity.

Collected information may be used for the following purposes:

• Provide and operate TrustPay Wallet, including wallet portfolio views, market data, and connected product features.
• Provide and operate wallet connectivity, portfolio management, asset monitoring, market information, and related platform services.
• Maintain compliance, prevent fraud, and protect the security and integrity of the Service.
• Communicate with users regarding the Service, updates, security notices, and support inquiries.
• Maintain service security, performance, debugging, abuse prevention, and fraud detection.
• Analyze usage patterns to improve site reliability, functionality, and user experience.
• Comply with legal, regulatory, contractual, and internal control obligations.

We do not sell personal information. Information may be shared only where necessary and permitted by law, including:

• With infrastructure, analytics, wallet connectivity, pricing, payment network, financial institution, and compliance service providers acting on our behalf under contractual safeguards.
• With regulators, law enforcement, courts, or government authorities when required or permitted by law.
• With professional advisors, auditors, or counterparties involved in legal, audit, compliance, risk, or dispute matters.
• In connection with a merger, acquisition, restructuring, or sale of assets, subject to applicable legal requirements.

We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or destruction. Access to information is restricted to authorized personnel and service providers who need it to perform their duties.

TrustPay Wallet is designed as a read-only dashboard. We do not ask for or store your private keys within the product. Wallet interactions occur through established protocols such as WalletConnect, and signing authority remains with your wallet provider.

Personal information is retained only for as long as necessary to fulfill business, legal, and regulatory requirements, including providing the Service, maintaining records, resolving disputes, and meeting compliance obligations.

When retention is no longer necessary, information is deleted, anonymized, or otherwise securely disposed of in accordance with applicable obligations.

Depending on the laws that apply to you, you may have rights to request access to, correction of, deletion of, or restriction of processing for your personal information.

You may also have the right to object to certain processing activities, withdraw consent where processing is based on consent, or request data portability where applicable.

To exercise these rights, please contact us using the details in the Contact Information section below. We will respond within the timeframe required by applicable law.

The Service and its service providers may use cookies, local storage, and similar technologies to keep the site functional, improve performance, remember preferences, and understand aggregate usage patterns.

You can manage or disable cookies through your browser settings, although some site features may be affected if those controls are disabled.

We may update this Privacy Policy from time to time to reflect product changes, legal developments, or operational needs.

Any updates will be posted on this page together with the revised last updated date. Continued use of the Service after an update constitutes acknowledgment of the revised policy, subject to applicable law.

If you have questions about this Privacy Policy, would like to submit a privacy-related request, or need to contact our data protection representative, please use the details below.